Configuring the GetReal Outlook Add-in

Overview

The GetReal Outlook Add-in makes it easy to schedule protected meetings. When a meeting is scheduled via the plugin, any user not currently registered with GetReal will be sent a registration email in advance of the meeting.

This plugin works for the Outlook Web Client as well as the Desktop Windows and MacOS clients.

Installation

The add-in is deployed via the Microsoft 365 Admin Center.

1. Go to https://admin.cloud.microsoft/#/Settings/IntegratedApps
2. Click Upload custom apps, select Office Add-in, and upload the manifest file provided by GetReal
3. Click Next and select the assigned users
4. Click Next and accept the permissions requests
5. Click Next and deploy the add-in

Configuration Before First Use

1. Ensure the attendee list is visible 

In order for GetReal to send the registration emails to users, the system needs to be able to read them from the invitation. 

The Hide attendee list option must be disabled (ie the attendee list is visible) for the add-in to function correctly. Verify this before creating a protected meeting.

2. Ensure the "Add Online Meetings to All Meetings" setting is disabled

GetReal will place a GetReal meeting link on each invitation. If this setting is enabled, it will also attempt to add a Teams link and the two will collide. This setting can be verified and changed via Powershell

Verify

# --- Verify org-level setting ---
Get-OrganizationConfig | Select-Object OnlineMeetingsByDefaultEnabled

Change

# --- Organization default.
# --- This is used as the default when the mailbox/client has no explicit override.
Set-OrganizationConfig -OnlineMeetingsByDefaultEnabled $false

Creating a Protected Meeting

1. Create a new calendar event in Outlook Web
2. Click Protect this meeting
   • The add-in will generate the meeting location, populate the meeting body, and add the Zoom Bot as an attendee
3. Click Send
   • Registration emails will be sent to unrecognized attendees and the event will be saved

Support

For provisioning issues or add-in errors, contact your GetReal administrator or reach out to GetReal Support.